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SoftlyMade

Where is SoftlyMade based?

What is SoftlyMade’s mission?

What inspired the creation of SoftlyMade?

Is SoftlyMade an eco-friendly brand?

Who is SoftlyMade for?

About SoftlyMade

What are SoftlyMade sheets made of?

Are your sheets blended with cotton or other materials?

Are they actually cooler than cotton sheets?

How long do bamboo sheets last compared to cotton?

Are SoftlyMade sheets suitable for people with allergies?

Do SoftlyMade sheets regulate temperature?

Do SoftlyMade sheets wrinkle easily?

Do the colors of the sheets fade over time?

What sizes are available for SoftlyMade sheets?

Our Bed Sheets

What is the DreamTune Sleep Mask?

Is it comfortable for side sleepers?

What devices can I use with the sleep mask?

How long does the battery last?

Can I wash the sleep mask?

Our Sleep Masks

Do you ship internationally?

How long does shipping take?

How much does shipping cost?

Can I change my shipping address after placing an order?

What if my order is delayed?

Will I have to pay customs or import fees?

Shipping & Delivery

What is your return policy?

How do I initiate a return?

What if my bedding arrives damaged or defective?

Do I have to pay for return shipping?

When will I receive my refund?

Returns & Refunds

What does the 5-year warranty cover?

What's NOT covered under the warranty?

How do I make a warranty claim?

Do I get free shipping for warranty replacements?

How long do warranty claims take to process?

Does the warranty cover sheets that shrink after washing?

Our Warranty

Learn about our story, mission, and commitment to creating sustainable luxury bedding. Discover what drives us to craft premium bamboo sheet sets and how we're making comfort accessible while caring for the environment.

Discover everything you need to know about our luxury bamboo sheet sets. Learn about the materials, thread count, care instructions, sizing options, and what makes our bedding so uniquely soft and sustainable.

Learn about our innovative Bluetooth sleep mask designed for ultimate relaxation. Discover the wireless audio features, comfort materials, battery life, connectivity options, and how it can enhance your sleep experience.

Find all the details about our shipping options, delivery times, tracking information, and shipping costs. Learn about our delivery areas and what to expect when your SoftlyMade products are on their way to you.

Learn about our return policy, refund process, and how to exchange products. Find information about return timeframes, condition requirements, and step-by-step instructions for hassle-free returns.

Learn about our 5-year warranty coverage, what manufacturing defects we cover, how to make a warranty claim, and what to expect during the replacement process. Get answers about warranty eligibility and our commitment to quality.