What is your return policy?Updated 3 months ago

We want you to love your bedding from SoftlyMade. That’s why we offer free returns within 100 days of your order being delivered.

To qualify for a return:

• Items must be unused, unwashed, and in original packaging
• Products marked “Final Sale” or “Non-Returnable” cannot be returned unless they’re faulty
• A photo of the item(s) must be provided before return shipping
• All tags, ribbons, boxes, and specialty packaging must be included
• For bundles: If part of the bundle is returned, the discount is no longer valid. We’ll adjust the refund based on the regular price of the items you keep

Please note: Original shipping costs are non-refundable once your order has shipped.